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FAQ

Carolina Restoration Pro

Frequently Asked Questions

Over 15 Years of Experience | Local and Family-Owned Business | Free Roof Inspections

Over 15 Years of Experience

Local and Family-Owned Business

Free Quotes

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Carolina Restoration Pro FAQ

Have a question? We have the answer. Check out these FAQs and give us a call today for more information!

  • Do you offer free roof inspections?

    Yes! Our experienced roofing experts will inspect your roof up close to assess the scope of any obvious damage and outline potential unseen damage below the surface. Once our inspection is complete, we will let you know if roof repair is a possible option or if you're better off with a full roof replacement. Contact one of the top local roofing companies Concord, NC has to offer today!

  • How much will it cost to replace my roof?

    The price for a new roof mainly depends on the square footage of the roof and the type of material you choose. The complexity of your roof (steep angles, dormers, etc) can also have some effect. We've been installing new roofs in the Greater Charlotte area for so many years that we have the experience and resources to help you decide on the best solution that will fit your budget. Call the best roofing company Concord, NC offers today for more information.

  • What are some things to look for during a roof inspection?

    Our roofing experts are experienced at gauging shingle wear. They will look for weather-related damages, the integrity and life remaining of the current material, as well as any previous installation errors. Then they will help you decide on the best solution that will fit your budget. As the best roofing company in Concord, NC, you can trust that we always have your best interests at heart.

  • Do I need someone to inspect my home for hail damage?

    It is highly recommended that you contact a hail damage specialist for a thorough damage inspection of your home. There are many types of damages that can only be detected by trained professionals. Carolina Restoration Pro is one of the local roofing companies in Concord, NC that can provide a no-obligation inspection for hail damage and help you with any insurance processes.

  • Does shingle color matter for how long a roof will last?

    As with the color of a t-shirt, the color of your shingles will have some effect on temperature. A darker roof will draw more heat into the attic while a lighter roof will draw less. Usually, a well-ventilated attic will be perfectly fine with either a dark or light roof. The main thing that affects the life of a roof is the type of shingle. Carolina Restoration Pro installs all types of shingles and there's a large variety to choose from. As one of the most trusted local roofing companies in Concord, NC, we will inspect your roof and present you with the best options for your budget.

  • Is there a best time of year to replace a roof?

    Spring through the end of November is typically the best time for roofing. In the South, with our significantly milder weather, this can extend all year round. A general rule is once the thermometer hits the freezing point, it’s better to wait until it is a bit warmer. Modern-day shingles can be installed in cold weather; however, we try not to shingle if it is under 30 degrees Fahrenheit because of the potential for installation complications. Regardless of the time of year, if a replacement or repair is needed, we will come out and inspect and fix your roof immediately if possible. Thankfully, this type of cold weather is very rarely a concern for local roofing companies in Concord, NC and the greater Charlotte area.

  • What are some basic roofing terms I should know?

    Thankfully, our roofing experts will go above and beyond to communicate everything clearly so that you don't need to work for one of the local roofing companies in Concord, NC to understand. However, please see below for some basic terminology.


    Roof Pitch: In roofing, the pitch of a roof is communicated as a fraction or ratio such as "4/12." This should be understood as rise over run. For example, if someone refers to a "4/12" pitch, that will represent 4 inches of rise for every 12 inches of roof.


    Ridge: A ridge is typically the highest point of a roof and extends horizontally connecting the eaves and/or hips of the roof. Ridges exist only in steep slope roofing applications and often serve as the best place for outflow ventilation to be installed as it is typically at the highest point of a structure.


    Valley: Just like a mountain that has ridges, between the ridges will be a valley. It is "V-shaped" and allows water to be channeled down into drainage components such as gutters. Valleys are high-traffic areas for water. As such, valleys are often the culprits for more than 50% of the leaks in steep slope roofing applications. Roofing manufacturers take extra care when designing their roofing systems to ensure that they have products that can handle this scenario, but roof installers must take extra care when installing these products to ensure it is done correctly to avoid leaks in the future.


    Square: A square is a short-hand term for people in the roofing industry. A square represents a unit of measure that is 10 feet by 10 feet - or 100 square feet. 


    Steep Slope Roofing: This usually refers to any roofing with a pitch of 4/12 and higher. The primary design feature of a steep slope roof is to quickly remove water and avoid pooling. Steep slope roofing systems are the most common type of roof, statistically speaking. The roofing materials used on steep slope roofs are comprised of asphalt shingles, wood shingles, concrete roofing tiles, clay tiles, and metal panels.


    Low Slope Roofing: This usually refers to any roofing with a pitch of under 4/12. Low slope roofs are often represented as "flat roofs." Technically speaking, there should never be a "flat" roof unless there is a design flaw in the building. All roofing systems are designed to move water from one place to another, whether that is to the edge of the roof or into internal drains. 


    Decking: This refers to the substrate of a roof and applies to both low slope and steep slope roofing. The decking is often used to fasten roofing materials. In steep slope roofing applications, the decking is typically made up of either CDX or OSB plywood. In low slope roofing applications, the decking may be wood, metal pan, metal beam, structural concrete, or lightweight concrete panels such as gypsum.


    Fascia: Fascia is usually made up of wood or PVC (in modern applications) and is hung to the face of the eave on the rafters of the structure. Drip edge typically protects this area of the roof.


    Soffit: This is attached to the underside of the eave and is typically constructed of plywood. There is often a type of outflow ventilation fastened to soffit called soffit vents.


    Eave: The horizontal area of the roof that typically has fascia and gutters attached to it is called the eave. In most cases, roofers refer to eaves as being the area comprised of fascia and soffit.


    Rake: The rake is structurally the same as an eave except that the rake is not horizontal, but rather follows the pitch of the roof upward towards the ridge of the roof.


    Cricket: Crickets are small-framed structures that essentially function as "water diverters." They are commonly found next to chimneys. Steep sloped roofs allow water to flow towards the chimney and a cricket diverts the water around the chimney to prevent backwash from flowing over the flashing and into the home.


    Dormer: This is often referred to as "eyebrows," but represents a portion of the roof that has a framed component embedded within it. Dormers are most often aesthetic on the front elevation of the roof but may also serve as a functional area as they typically have windows attached for outward viewing. These can be challenging areas as they require a great deal of roofing components to avoid leaking. Such components are step flashing, apron flashing, ridges, and sometimes crickets.


    Underlayment: Underlayment is a fairly broad category, but in all cases, it serves as the last layer of protection before moisture reaches the decking in the field of the roof. Until recently, asphaltic felt was commonly used. Synthetic underlayment has begun to replace asphaltic felt due to its superiority in strength and functional ability to prevent water from reaching the roof decking. Probably the most important thing to know about the differences between asphaltic felt and synthetic underlayment is that felt varieties are porous. This means that given enough time and exposure to moisture, moisture will eventually make its way to the roof decking which will cause leaks. Synthetic varieties do not allow moisture in, but not all varieties will let water vapor out Having a breathable synthetic underlayment is the most expensive route, but also the best for your roof long term.


    Inflow Ventilation: There are two flow-related components to ventilation of buildings: inflow and exhaust. Ventilation is extremely important in all roofing applications. In steep slope roofing applications, inflow components are typically installed in the soffit and sometimes in eaves. These components are typically at the lowest portions of the roof. The inflow of relatively cool air enters the roofing structure (typically the attic) and, with the help of exhaust components, warmer air is removed from the structure. This is a naturally occurring convection process that relies on equal inflow and exhaust ratios to work properly.


    Exhaust: The outflow ventilation or exhaust of a roof is an equally, and perhaps more important, component of roof ventilation. The most common types of exhaust on steep slope roofing applications are ridge vents. These are known as static exhaust components since there are no mechanical functions. Proper static exhaust relies on equal inflow and exhaust ratios to remove warm air from the structure properly.

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