Frequently Asked Questions

Yes! Our experienced roofing experts will inspect your roof up close to assess the scope of any obvious damage and outline potential unseen damage below the surface. Once our inspection is complete, we will let you know if roof repair is a possible option or if you're better off with a full roof replacement. Contact the best roofer in Concord, NC today to schedule yours!

The price for a new roof mainly depends on the square footage of the roof and the type of material you choose. The complexity of your roof — steep angles, dormers, etc. — can also have some effect. With over 15 years of experience in the Charlotte and Concord areas, we have the knowledge and resources to help you decide on the best solution that fits your budget. Call us today for a free estimate.

Our roofing experts look for weather-related damage, the integrity and remaining life of the current materials, and any previous installation errors. They will then help you decide on the best solution for your budget. As the best roofing company in Concord, NC, you can trust that we always have your best interests at heart.

It is highly recommended. There are many types of hail damage that can only be detected by trained professionals. Carolina Restoration Pro provides no-obligation inspections for hail damage and can help you navigate the insurance claim process from start to finish.

Absolutely. We work directly with your insurance company to make the process as smooth and stress-free as possible. Many homeowners are surprised at how much their insurance covers when they work with an experienced contractor. We won't give up until you get the coverage you deserve.

Don't give up! We've helped many homeowners get their claims approved after initial denials. We'll document everything properly, provide detailed reports, and advocate for your claim. Contact us and we'll review your situation and help you understand your options.

Like a t-shirt color, darker shingles draw more heat into the attic while lighter shingles draw less. A well-ventilated attic will be fine with either. The main factor affecting roof lifespan is the type of shingle. Carolina Restoration Pro installs all types of shingles and there's a large variety to choose from — we'll help you pick the best for your budget and home.

Spring through end of November is typically best. In the South, with our milder weather, this can extend year-round. As a general rule, we try to avoid shingling below 30°F due to potential installation complications — but thankfully, this is rare in the Charlotte and Concord, NC area. If a replacement or repair is needed urgently, we'll come out right away regardless of season.

Most residential roof replacements can be completed in just 1–2 days. Larger or more complex roofs may take a bit longer. We'll give you a clear timeline before we start and keep you updated throughout the process so there are no surprises.

Roof Pitch: Rise over run (e.g., "4/12" = 4 inches rise per 12 inches).

Ridge: The highest horizontal point of the roof — great for exhaust ventilation.

Valley: The V-shaped area between roof sections — a common source of leaks if not installed properly.

Square: Roofing unit of measure = 100 sq ft (10' × 10').

Underlayment: The moisture barrier installed under shingles. Modern synthetic underlayment is far superior to old felt varieties.

Decking: The plywood substrate under the underlayment and shingles.

Don't worry — our team will explain everything in plain English throughout your project.

Signs you need new siding include: warping or buckling, fading paint that requires frequent repainting, increased energy bills, soft spots (indicating moisture behind the siding), mold or mildew growth, and visible cracks or holes. If you notice any of these, give us a call for a free inspection.

Aluminum gutters typically last 20+ years with proper maintenance. However, if your gutters are sagging, pulling away from the fascia, leaking at seams, or causing foundation water problems, it's time for replacement. We'll inspect your gutter system for free and give you an honest assessment.